Welcome to occasin.com online store. Terms and conditions stated below applies to all visitors and users of OCCASIN SDN BHD. You're bound by these terms and conditions as long as you're on occasin.com
The content of terms and conditions may be change, move or delete at any time. Please note that OCCASIN have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, OCCASIN SDN BHD will take immediate actions against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by OCCASIN SDN BHD.
Comments and Feedbacks
All comments and feedbacks to occasin.com will be remain OCCASIN SDN BHD's property.
User shall agree that there will be no comment(s) submitted to the occasin.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
User shall agree that OCCASIN SDN BHD may send newsletter regarding the latest news/products/promotions etc through email to the user.
The user shall agree to defend, indemnify and hold OCCASIN SDN BHD harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Link to other sites
Any access link to third party sites is at your own risk. occasin.com will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.
From time to time, there may be information on occasin.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.
This agreement is effective unless and until either by the customer or occasin.com. Customer may terminate this agreement at any time. However, occasin.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.
OCCASIN accepts various payment method options : iPay88m Maybank2u Pay & Direct Bank In
Return and Refund Policy
What is our return policy?
We do not normally give refunds or exchanges if you:
• simply change your mind; or
• purchased the wrong product; or
• already knew of a particular fault in a product, or we specifically advised you of a particular fault in a product; or • damage a product after purchase due to alterations to the product not performed by us, damage the product due to unusual or non-recommended use of the product or damage the product where the damage is caused by any factors beyond our control; or • no proof of purchase is provided.
Rejection of a return, a refund, warranty claim or consumer guarantee claim
OCCASIN reserves the right to reject a return, a refund, warranty claim or consumer guarantee claim if consumers:
• Change their mind about a product. This includes when a consumer has found a cheaper product elsewhere, has bought a gift that is unsuitable (where the consumer has not made any specific intended use of the product known to OCCASIN), or their circumstances have changed and they no longer require the goods.
• Caused the fault by using the product in an abnormal way. Such a use may be noted in the manufacturer’s warranty as rendering it void, or it may be a use that you wouldn\'t reasonably expect the product to perform
• Damage the product by making alterations not performed by us.
• Damage the product where the damage is caused by any factors beyond our control.
• Are unable to provide a proof of purchase, namely a tax invoice.
• Are responsible for damaging the goods by not following the care instructions (if any are provided).
Refunds will be given at the discretion of OCCASIN's management.
- How to return a parcel to us?
You can use your original OCCASIN box you received, or any plain, unmarked cardboard box to ship your return
If there are any existing shipping labels, stickers, or other materials on the shipping box from previous shipments, please remove them.
- Warranty claim are under Manufacture or Supplier process period until future notice.
- Warranty claim without any charges first 14 days following official receipt.
- Software corruption & Data lost do not allow for claim from Occasin Store.
- Due to item of parts shortage or obsolete, manufacture will replace the parts with same value or latest model.
- Please Keep Any Purchase Receipt For Warranty Purposes. OCCASIN Enterprise Holds To The Right To Reject Any Claim Without The Presence Of Purchase Receipt.
- Misuse, Mishandling, Natural Disaster Or Unauthorized Disassembly.
- Burn Mark Or Any Physical Defect/Damage Caused By End User Or During Deliver / Postage / Courier. Modification, Personal Repair Or Excessive Over Clocking Resulting Malfunction.
*Warranty On All Products Sold Is Considered Null And Void Under Any One Of The Following Conditions
*Please Check Carefully When You Send In Defective Part(s) For RMA/Warranty. If We Checked The Product Are Issue-Free, Handling & Service Charges Incur Starting From RM30
- All free gifts are without warranty.
- The free gift is not eligible for exchange or refund.
- Available while stocks last.
- No cash alternative will be offered.
- OCCASIN do not responsible for any damage, faulty and loss of the free gift.
For a refund to be made against any qualifying items, the free gift with purchase must be returned unopened and in perfect condition.
*Goods Sold / Paid / Delivered Are Not Refundable, Returnable And Exchangeable. All Items Sold Carried 1 Year In-House Warranty. Extended Warranty By Manufacturer Or Distributor After The First Year, Processing And Delivery Charges Will Be Imposed. Cancellation Fee (20%) Will Be Imposed On Orders Which Customer Require Refund Under The Condition Of Last Minutes Cancellation
Non-acceptance of Order
Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order.
Non-acceptance of an order may be a result of one of the following:
- The product that you have ordered is unavailable in stock.
- Our inability to obtain authorization for your payment.
- The identification of a pricing or product description error.
The gift voucher will valid for the date till the expired date.
OCCASIN SDN BHD reserves the right to modify and change the Warranty Return Policies at any time. Any changes to this policy will be published on our site.